I am unable to scan from my computer. What should I do?

  • Try the following:
    • Make sure the Epson Stylus is turned on and securely connected to your computer or USB hub.
    • Make sure local is selected in the EPSON Scan settings window.
    • If the Epson Stylus is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.
    • Try restarting your computer.
    • Make sure you installed all the software correctly, on your Windows or Macintosh computer.
Published:  May 11, 2009 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​