The Scan button on the control panel does not work correctly. What should I do?
Check the following:
- Make sure Epson Scan is installed correctly on your computer. See the Start Here sheet for software installation instructions.
- Windows Vista and XP: Click the Events tab in the Properties window and make sure Take no action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.
- Windows 2000: Click the Events tab in the Properties window and make sure the Disable device events checkbox is not checked. Also make sure the desired button is selected in the Select an event list box, and the desired application is selected in the Send to this application list.
- Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Applications folder and then press the Scan button to scan.
Published: May 11, 2009 Was this helpful? Thank you for the feedback!