I was able to access a memory card in my product when it was connected to my computer with a USB cable. But after I installed the network software, I can no longer access a card in my product from my computer. What happened?
When you enabled the network connection, the USB connection was disabled. The printer supports only one connection type at a time: USB, Ethernet cable, or wireless.
Published: Jun 15, 2009 Was this helpful? Thank you for the feedback!