I see the message No photos could be recognized. Make sure photos are positioned correctly. What should I do?
Make sure the scan bed glass is clean and your photos are positioned correctly on the scanner glass.
- Open the document cover.
- Place your original photo face-down on the scanner glass with the top facing into the front right corner.
- Close the document cover gently to keep your document in place.
Published: Jun 23, 2009 Was this helpful? Thank you for the feedback!