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I see the message No photos could be recognized. Make sure photos are positioned correctly. What should I do?

    Make sure the scan bed glass is clean and your photos are positioned correctly on the scanner glass.
    1. Open the document cover.
    2. Place your original photo face-down on the scanner glass with the top facing into the front right corner.
    3. Close the document cover gently to keep your document in place.
Published:  Jun 23, 2009 Was this helpful​? Thank you for the feedback!
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