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My product is printing blank pages from Windows or my Mac. What should I do?

    Check the following:
    • Make sure the print head nozzles are not clogged.
    • Make sure your printer is selected as the active printer in your printing program.
    • Make sure the printer software settings are appropriate for the paper size you're using.
    • If you're using Windows, activate the Skip Blank Pages setting:
      1. Right-click the printer icon in the lower right corner of your screen (taskbar) and select Printer Settings.
      2. Click the Maintenance tab.
      3. Click the Speed & Progress button, then select Skip Blank Page.
    • Try printing a different document to determine if the problem is limited to one document. If it is, try recreating the document (with copy and paste, for example).
    • If you're using a USB connection you may need to uninstall the printer software (Windows or Macintosh), then reinstall the printer software (Windows or Macintosh).
Published:  Sep 3, 2009 Was this helpful​? Thank you for the feedback!
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