I installed my product's software for a wireless connection, but I cannot print. There is no IP assigned to my product (it's or the IP starts with 169.254.xxx.xxx . What should I do?

  • This indicates that the router (wireless network) did not communicate with the WorkForce when you installed the software. Try the following:
    1. See Wireless Network Installation.
    2. Turn your router off and back on. Warning: If your router is connected to other devices, you may need to re-establish the connection for the other devices on the network.
    3. Reinstall the software.
Published:  Aug 18, 2009 Was this helpful?​ Thank you for the feedback!
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