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The CD/DVD won't feed correctly or is ejected. What should I do?

    Check the following:
    • Make sure you insert the CD/DVD tray correctly. See Load a CD/DVD.
    • Make sure the surface of the CD/DVD you are printing on is blank and clean. A CD/DVD with images or text already on the surface area may not load correctly.
Published:  Aug 21, 2009 Was this helpful​? Thank you for the feedback!
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