Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?

  • You can check the Signal Strength by printing a Network Status Sheet or checking the number of bars next to the  WiFi icon on top of the control panel. To print a Network Status Sheet, Do the following:
    1. If necessary, select  Setup on the control panel to enter the Setup menu.
    2. Select Network Settings.
    3. Select Confirm Network Settings.
    4. Press the  Start button to print a network status sheet.
    If the Signal Strength is poor or you see only one or two bars, try the following:
    • Move the computer and all-in-one closer to your wireless router or access point.
    • Avoid placing the all-in-one or wireless access point near a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.
Published:  Aug 3, 2009 Was this helpful​? Thank you for the feedback!
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