My printout has lines running through it. What should I do?
Try the following:
- The print head nozzles may need cleaning.
- Select a higher Quality Option or Print Quality and turn off High Speed mode in the Windows, Mac OS X 10.5, or 10.3 and 10.4 printer software.
- Make sure the paper type or media type setting matches the paper you loaded.
- Make sure the printable side of the paper is face down. It's usually brighter or whiter.
- With Mac OS X 10.5 (in the Print Settings pop-up menu) or 10.3 and 10.4, try using Automatic mode.
- Align the print head.
- The ink cartridges may need replacing.
- The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
Published: Sep 17, 2009 Was this helpful? Thank you for the feedback!