My product sounds as though it is printing, but nothing prints. What should I do?

  • Check the following:
    • PictureMate may be preparing to print.
    • The print head may need cleaning. See Checking and Cleaning the Print Head.
    • PictureMate won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface.
    • Make sure paper is not jammed and is loaded correctly. See Loading Paper.
Published:  Dec 3, 2009 Was this helpful​? Thank you for the feedback!
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