The product's power will not turn on. What should I do?

  • Check the following:
    • Press the  On button on PictureMate's side to turn it on. (You can only use the  On button on the remote control when the power light is orange.)
    • Make sure the power cable and AC adapter are securely connected at both ends.
    • Make sure your power outlet works and is not controlled by a wall switch or timer.
Published:  Dec 21, 2009 Was this helpful?​ Thank you for the feedback!
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