My product sounds as though it is printing, but nothing prints. What should I do?
Check the following:
- It may be preparing to print; wait a few moments.
- PictureMate won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
- Make sure the print head nozzles are not clogged. See Checking and Cleaning the Print Head.
- Make sure paper is not jammed and is loaded correctly, and make sure the handle is not resting on the paper.
Published: Nov 5, 2009 Was this helpful? Thank you for the feedback!