text.skipToContent text.skipToNavigation

Ink smears when I print envelopes. What should I do?

    Make sure to load the envelope with the flap closed, against the right side and beneath the tab. Load it printable side up and flap edge left. Then slide the edge guide to the edge of the envelope, but not too tightly.

    (Your product's sheet feeder may look different from the above image.)

    Tip:
    Press each envelope flat before loading it or load one envelope at a time.
Published:  Sep 3, 2010 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address