I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?

  • Your product is set up to communicate wirelessly with your home network. When you connect to a VPN, your computer is no longer communicating with your home network, so it cannot print to the product. You'll need to connect to your home network to print again.
Published:  Aug 5, 2010 Was this helpful?​ Thank you for the feedback!
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