I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
First uninstall the software (Windows or Macintosh) and then reinstall it.
Note: You must connect the all-in-one to your computer at the correct time to make sure the driver is installed correctly on your computer.
Published: Mar 25, 2010 Was this helpful? Thank you for the feedback!