My printout contains garbled characters when I print from Windows or my Mac. What should I do?

• Try the following:
  • Make sure the USB cable is securely connected and meets the requirements. Then try printing again.
  • Make sure your printer is selected as the active printer in your printing program.
  • If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
  • Turn the printer off and then on again.
  • In Windows, clear any stalled print jobs from the Windows Spooler:
    
    Windows 7:
    
    Click and select Devices and Printers. Then right-click EPSON N10 N11 Series, select See what's printing, right-click the stalled print job, and click Cancel and then Yes.
  Windows Vista:
  • Click , select Control Panel, and click Printer under Hardware and Sound. Then right-click EPSON N10 N11 Series, select Open, right-click the stalled print job, and click Cancel and then Yes.
  Windows XP:
  • Click Start and slect Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, then Printers and Faxes). Then right-click EPSON N10 N11 Series, select Open, right-click the stalled print job, and click Cancel and then Yes.