My product's manual states that 8.3-inch wide roll paper is supported, but I can't get my roll paper to fit in the holders. What should I do?

  • The initial manual was printed with the incorrect roll paper specification. The product only supports 13-inch wide rolls. The roll paper holders can only be mounted to support 13-inch wide rolls.
Published:  Mar 31, 2011 Was this helpful​? Thank you for the feedback!
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