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My printout has lines running through it. What should I do?

    See the solutions below:
    • Print head nozzles may need cleaning.
    • Select a higher Quality Option or Print Quality, and turn off High Speed mode (Windows only) in the printer software.
    • Make sure the paper Type or Media Type setting matches the paper you loaded.
    • Make sure the printable side of the paper is face down. It's usually brighter or whiter.
    • The ink cartridges may need replacing.
    • Align the print head.
    • The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
Published:  Jan 20, 2011 Was this helpful​? Thank you for the feedback!
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