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I was able to access a memory card in my product when it was connected to my computer with a USB cable. But after I installed the network software, I can no longer access a card in my product from my computer. What happened?

    When you enabled the network connection, the USB connection was disabled. The product supports only one connection type at a time: USB, Ethernet cable, or wireless.
Published:  Jan 20, 2011 Was this helpful​? Thank you for the feedback!
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