I cannot find the scanner or start Epson Scan. What should I do?
Try the following:
If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product off and back on, and then try restarting Epson Scan. Check the Timeout Setting in EPSON Scan Settings. For details, see the Epson Scan Help.
If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution.
Published: Feb 16, 2012 Was this helpful? Thank you for the feedback!