How can I prevent my product from feeding multiple pages at the same time?

  • If multiple pages feed at once, fan the edges of the paper to separate the sheets before you load the paper into the product. Also, make sure the paper is not loaded above the edge guides inside the paper cassette.
Published:  Sep 3, 2010 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​