I cannot scan from my computer with Epson Scan. What should I do?

  • Try the following solutions:
    • Make sure the product is turned on and securely connected to your computer.
    • Make sure Epson Scan is selected as your scanning program.
    • Make sure your product and computer is are not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.
    • Try restarting your computer.
    • Make sure you installed all the software correctly.

    Related references
    Install Software
Published:  Nov 9, 2011 Was this helpful​? Thank you for the feedback!
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