I was able to access a memory card in my product when it was connected to my computer with a USB cable. But after I installed the network software, I can no longer access a card in my product from my computer. What happened?

  • When you enabled the network connection, the USB connection was disabled. The product supports only one connection type at a time: USB or wireless.
Published:  Sep 23, 2011 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​