I'm unable to scan from my product's control panel with OS X 10.6 or later. What should I do?
You'll need to download and install the Event Manager Utility from the Downloads tab for your product.
Do the following:
- Go to the Downloads tab for your product. Make sure your Operating System is selected.
- Select Utilities, then Event Manager Utility.
- Click Download and follow the on-screen instructions to install the software.
Published: Nov 1, 2012 Was this helpful? Thank you for the feedback!