My printout has incorrect or missing colors. What should I do?
The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:
- Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
- Clean the print head.
- The ink cartridges may be old or low on ink, and you may need to replace them.
- Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
- For best results, use genuine Epson ink and paper.
Selecting Advanced Print Settings - Windows
Managing Color - Mac OS X 10.5/10.6
Managing Color - Mac OS X 10.4
Print Head Cleaning
Published: Sep 21, 2011 Was this helpful? Thank you for the feedback!