text.skipToContent text.skipToNavigation

My product is printing blank pages from Windows or my Mac. What should I do?

    Try the following solutions:
    • Make sure you selected the correct paper size settings in your printing program and printer software.
    • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
    • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print, if necessary.
    • Make sure your product is selected as the printer in your printing program.
    • Windows: Access your print settings, click the Maintenance tab, then click the Extended Settings button. Select Skip Blank Page.

      Mac OS X 10.4: Access your print settings and select Extension Setting from the print options pop-up menu. Select Skip Blank Page.

      Mac OS X 10.5/10.6/10.7: Select System Preferences > Printer & Fax or Printer & Scan > your product > Options & Supplies > Driver. Select Skip Balnk Page.
    • Try printing a different document to determine if the problem is limited to one document. If it is, try recreating the document (with copy and paste, for example).
    Related references
    Print Head Nozzle Check
    Print Head Cleaning
    Selecting Basic Print Settings - Windows
    Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7
    Selecting Printing Preferences - Mac OS X 10.4
Published:  Aug 24, 2011 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address