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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WP-4590

I'm having problems installing the software. What should I do?

    See the suggestions below for your connection type.

    USB

    Make sure you followed the software installation instructions on the Start Here sheet. If the installation fails, make sure the printer is turned on and the USB cable is securely connected at both ends.

    If you're still having problems, disconnect the USB cable and uninstall the printer software, then reinstall the software.

    Before reinstalling the software, check for the following:
    • Make sure the printer is not connected to your computer. (You will be prompted to connect it during the installation process.) You must connect the printer to your computer at the correct time to make sure the driver is installed correctly on your computer.
    • Make sure your system meets the requirements.
    • Make sure all applications (including any screen savers, virus protectors, and firewall software) are closed.
    • Make sure you have administrative rights or software installation privileges to your computer.
    Ethernet network

    Before installing the software, make sure you set up your product as described on the Start Here sheet.

    If you're still having problems, uninstall the printer software, then reinstall the software.

    Before reinstalling the software, check for the following:
    • Make sure your system meets the requirements.
    • Make sure all applications (including any screen savers, virus protectors, and firewall software) are closed.
    • Make sure you have administrative rights or software installation privileges to your computer.
    Related requirements
    Start Here
    Uninstalling Product Software - Mac OS X
    Uninstalling Product Software - Standard EPSON Printer Software - Windows
    Uninstalling Product Software - PCL Printer Software - Windows
Published:  May 30, 2012 Was this helpful​? Thank you for the feedback!
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