Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WP-4530

I cannot scan from my computer with the Image Capture application. What should I do?

  • Try the following solutions:
    • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.
    • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.
    • The scanner software will not work if any of the printer's ink cartridges are expended. Check the Cartridge Status on the LCD Screen and Replacing Ink Cartridges.
Published:  Sep 9, 2011 Was this helpful​? Thank you for the feedback!
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