My printout has incorrect or missing colors. What should I do?
The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:
- For best results, use genuine Epson ink and paper.
- Clean the print head.
- The ink cartridges may be old or low on ink, and you may need to replace them.
- Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
- After you print, the colors on your printout will take some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.
Published: Oct 7, 2011 Was this helpful? Thank you for the feedback!