My product doesn't detect my photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do?
Check the following:
- Make sure the scan bed glass is clean and free of finger prints, smudges, etc. (When cleaning the glass, spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass cleaner directly onto the scan bed.)
- Make sure the photos are placed on the scan bed correctly.
- Place one or two photos on the glass as shown on the LCD screen. For multiple photos, place them at least 0.2 inch (5 mm) apart.
Published: Jan 3, 2012 Was this helpful? Thank you for the feedback!