My printout has incorrect or missing colors. What should I do?
The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:
- Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
- For best results, use genuine EPSON ink and paper.
- The ink cartridges may be old or low on ink, and you may need to replace them.
- Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
- Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
- After you print, the colors on your printout will take some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.
Print Head Cleaning
Available Epson Papers
Selecting Advanced Print Settings - Windows
Managing Color - Mac OS X
Replacing Ink Cartridges
Published: Jun 8, 2012 Was this helpful? Thank you for the feedback!