My printout has incorrect or missing colors. What should I do?

• If your printouts have incorrect colors, try these solutions:

  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink cartridges may be old or low on ink, and you may need to replace them.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • For best results, use genuine Epson ink and paper.
  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Related tasks
  Selecting Basic Print Settings - Windows
  Selecting Additional Layout and Print Options - Windows
  Selecting Basic Print Settings - Mac OS X
  Managing Color - Mac OS X
  Related information
  Replacing Ink Cartridges and Maintenance Boxes