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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-4640

The product is not recognizing characters well when using Epson Scan. What should I do?

    Try the following:
    • Make sure the document lies perfectly straight on the scanner glass.
    • If scanning in Epson Scan select the Text Enhancement check box.
    • Adjust the Threshold setting when scanning in Epson Scan. Select Black & White as the Image Type setting and click on the Dual Image Output. Next select the Setting button. Then try adjusting the Threshold setting.
    • Check your OCR software Help files to see if there are any settings you can adjust in your OCR software.
    • Enable Text Enhancement in Document Capture or Document Capture Pro on the Main Settings page or the Job Settings page.
    • If possible, try scanning at a higher resolution.

Published:  Oct 20, 2014 Was this helpful​? Thank you for the feedback!
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