I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?

• The cartridge may not be seated properly, and may need to be reseated.
  1. Turn on your product.
  2. If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and select Proceed, then choose Yes, replace now.
  3. Lift up the scanner unit.
     
     

     Caution:
     Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.

  4. Press the ink cartridge down until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.)
     
  5. Close the scanner unit.
     
  6. The product starts priming the ink.