I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
The cartridge may not be seated properly and may need to be reseated.
- Turn on your product.
- Open the front cover.
- Make sure you press the ink cartridge until it clicks into place.
- If the Cartridge Check option is displayed on the LCD screen, press the OK button to make sure the cartridges are installed correctly.
- When you are finished, close the front cover.
The product starts priming the ink and returns to its previous state when finished.
Published: Feb 25, 2015 Was this helpful? Thank you for the feedback!