My printout has lines running through it. What should I do?

  • If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
    • Make sure the paper type setting matches the type of paper you loaded.
    • Make sure you loaded the printable side of the paper correctly for your product.
    • Turn off any high speed settings in your product software.
    • Align the print head.
    • You may need to replace the ink cartridges.
Published:  Aug 25, 2014 Was this helpful​? Thank you for the feedback!
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