Nothing prints when I use the PostScript printer software. What should I do?

  • If your document doesn't print, try these solutions:

    • Make sure your product is turned on and properly connected.
    • Make sure the printing language setting on the control panel is correct.
    • If Text Detection is enabled on the control panel and you cannot print text, set the printing language to PS3.
    • Make sure your product is selected as the printer in your printing program.
    • In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties.
Published:  Jan 26, 2015 Was this helpful​? Thank you for the feedback!
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