My printout has incorrect colors. What should I do?

  • If your printouts have incorrect colors, try these solutions:

    • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
    • If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (OS X) instead.
    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
    • The ink packs may be old or low on ink, and you may need to replace them.
    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
    • For best results, use genuine Epson ink and paper.
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Additional Layout and Print Options - Windows
Managing Color - OS X
Related references
Available Epson Papers
Published:  Jan 26, 2015 Was this helpful​? Thank you for the feedback!
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