Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-C20590

How do I send a fax from my product control panel?

  • You can send a fax from your product control panel by entering the fax number or selecting an entry from the contact list. You can select to send up to 50 black-and-white fax jobs at one time.

    Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.

    1. Place your original on the product for faxing.
    2. Press the  home button, if necessary.
    3. Select Fax. You see a screen like this:

      Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2-Sided setting. (You cannot fax double-sided documents in color.)

    4. Do one of the following to select fax recipients:
      • Select Direct Enter, enter a fax number, and select OK. To add another fax number, repeat these steps.

        Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the icon to insert a pause symbol (–).

      • Select the Recipient tab to display the contact list. Select the checkbox next to one or more contacts (select the checkbox again to deselect it).
      • Select the icon to search for recipients by name, index name, or entry number. Select Close when you finish.

      Note: To delete selected recipients, select the Enter Recipient field, select the recipient you want to delete, and select Remove.

    5. If you need to change any fax settings, select the Fax Settings tab and select your settings.
    6. If you want to preview your fax in black-and-white on the LCD screen, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.)

      Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically. You cannot preview images when the Direct Send setting is turned on.

    7. If you want to save your fax settings for later use, select Presets and add a new entry.
    8. Select Send.

      Note: To cancel faxing, check the job status by selecting Job/Status.

      Your product scans your original and prompts you to place additional pages, if necessary.
    After scanning your originals, your product dials the number and sends the fax.

    Note: Your product does not save sent color faxes to its memory. If the Save Failure Data setting is enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from the Job/Status screen.

    Related tasks
    Checking Fax Status and Cancelling Fax Jobs
    Selecting the Line Type
    Using Presets
    Related references
    Fax Sending Options
    Related information
    Setting Up Contacts and Contact Groups
    Placing Originals on the Product
Published:  Jul 13, 2017 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​