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How should I load envelopes?

    Do the following:

    Loading Paper in the Cassette

    You can print documents on a variety of paper types and sizes.
    1. Close the paper stopper and output tray, if necessary.
    2. Pull out the paper cassette.
    3. Slide the edge guides outward.

      Note: If you are using legal-size paper or larger, press the button and extend the paper cassette.


    4. Slide the edge guide to your paper size.
    5. Do one of the following:
      • Insert paper in the cassette with the glossy or printable side facedown.
      • Insert up to 10 envelopes, printable side facedown and flap edge left, as shown.
      • Load a sheet of loose-leaf or other paper with holes as shown.

        Note: Do not select automatic 2-sided printing for this type of paper.

      Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear end of the cassette.

    6. Slide the edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    7. Keep the cassette flat as you insert it.

      Note: The paper may slide forward slightly as you insert the cassette. This is normal.

    8. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button.
    9. Extend the output tray and open the paper stopper.

      Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.

      Always follow these paper loading guidelines:
      • Load only the recommended number of sheets.
      • Load paper short edge first and printable side facedown.
      • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
      • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
      • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
      • Load letterhead or pre-printed paper top edge first.
      • Check the paper package for any additional loading instructions.
    Related references
    Paper Loading Capacity
    Paper Specifications
Published:  Jul 28, 2015 Was this helpful​? Thank you for the feedback!
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