The message Open the output tray manually appears on my product. What should I do?

  • You need to extend the product's output tray completely. The product's output tray should remain extended when ever you print. To pull it out, do the following:

    1. Raise the control panel all the way up.

    2. Open the front cover.

    3. Pull out the output tray until it stops.

Published:  Aug 20, 2015 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address