How do I install the software for my product if I don't have the CD?
You can download the latest driver version for your product from the Downloads tab.
If you're using Windows RT, drivers will automatically install when you plug your product into the tablet's USB port or when you connect the tablet to the network where your product is connected.
To download and install the drivers and utilities, follow these steps:
- Make sure the product is not connected to your computer. (You will be prompted to connect it during the installation process.)
- Go to the Downloads tab for your product and download the Drivers and Utilities Combo Package for your operating system.
Note: Make a note of the file name and save the location so you can easily retrieve it.
- Open the file you downloaded and follow the on-screen instructions to install the software.
To obtain a replacement copy of the Software CD (stock permitting), please contact our Driver Fulfillment department at 562-276-4367 (U.S.) or 905-709-3839 (Canada). A charge for shipping and handling plus any applicable taxes may apply.
Note: OS X drivers are available via download only.