How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
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Follow the instructions below for your operating system.
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.- Turn off the product.
- Disconnect any interface cables.
- Do one of the following:
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Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. -
Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
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Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
- Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
- Windows 8.x: Select Epson Event Manager and click Uninstall.
- Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
- Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
- Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
- Windows 8.x/Windows 7/Windows Vista: Select EPSON Scan and click Uninstall/Change.
- Windows XP: Select EPSON Scan and click Change/Remove.
- Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Uninstalling Product Software - OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.Note: If you find that re-installing your product software does not solve a problem, contact Epson.
- To download the Uninstaller utility, visit the Downloads tab for your product.
- Follow the instructions on the screen to install the Uninstaller utility.
- Quit all applications currently running on your Mac.
- Double-click the Uninstaller icon.
- Select the checkbox for each software program you want to uninstall.
- Click Uninstall.
- Follow the on-screen instructions to uninstall the software.
- To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Published: Aug 14, 2015
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