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What do my product's lights indicate?

    See below.

    Product Light Status

    You can often diagnose problems with your product by checking its lights.


    Lights
    1 network
    2  power
    3  paper/cancel
    4  ink

    Light status Condition/solution
    The  power light is on The product is turned on and ready to print.
    The  power light is flashing One of the following has occurred:
    • The product is starting up
    • The product is shutting down
    • Ink Density Optimization is in progress
    • Ink cartridges are being replaced
    • The product is checking the network connection
    • Head cleaning is in progress
    • The product is receiving data or printing
    • The firmware is being updated
    The left side of the network light is on The wireless LAN is active.
    The right side of the network light is on The Ethernet connection is active.
    The  power light is flashing

    The left side of the network light is flashing

    The product is receiving data or printing while connected to an Ethernet or wireless network.
    The right side of the network light is flashing One of the following has occurred:
    • An error occurred during WPS network setup. Make sure the router is in setup mode and is not too far away (less than 10 feet [3 meters]). Another wireless device may be trying to connect using WPS. Wait a few minutes and try again.
    • You tried to connect to a wireless network while the product was connected to an Ethernet connection. Disconnect the Ethernet connection before setting up a wireless connection.
    Both sides of the network light are flashing at the same time You are entering a WPS PIN code or firmware is being updated.
    Both sides of the network light are flashing alternately WPS network setup is in progress or the product is starting up.
    The  ink light is on An ink cartridge is expended, not installed, not detected, or not compatible with your product. Install or replace the ink cartridge.
    The  ink light is flashing One of the ink cartridges is running low. Prepare a new ink cartridge.
    The  paper/cancel light is on One of the following has occurred:
    • Paper or a CD/DVD is not loaded
    • The CD/DVD tray is not loaded in the product correctly
    • Multiple sheets of paper fed at the same time
    • Roll paper has run out. Load a new paper roll.

    Insert the paper or tray correctly and press the  paper/cancel button.

    The  paper/cancel light is flashing One of the following has occurred:
    • The printer cover is open. Close the printer cover.
    • Paper or the CD/DVD tray is jammed. Remove the jammed paper.
    • Printing was canceled while printing on thick paper, or on a CD or DVD. Remove the paper or disc and press the  paper/cancel button.
    • The source selected in the printer driver does not match the paper source. Change the paper source in the printer driver to match the correct paper source and press the  paper/cancel button.
    • A nozzle check was started without paper in the auto sheet feeder. Load paper and press the  paper/cancel button.
    The  paper/cancel and  ink lights are flashing simultaneously An unrecoverable error has occurred. Turn the product off and then back on again.
    The  paper/cancel and  ink lights are flashing alternately One of the following has occurred:
    • The product's ink pads are at the end of their service life. Contact Epson Support to obtain replacement pads. You cannot use the product until the pads are replaced.
    • The front manual feed tray is not in the correct position. When printing on thick paper, or a CD or DVD, open the front manual feed tray and position the paper or tray correctly.
    Related tasks
    Using Ink Density Optimization
    Checking for Software Updates
    Removing and Installing Ink Cartridges
    Related references
    Paper Feeding Problems
    Paper Jam Problems - Sheet Feeder
    Paper Jam Problems - Rear Manual Feed Tray
    Paper Jam Problems - Thick Media or CD/DVD
    Paper Jam Problems - Roll Paper
    Where to Get Help
    Related information
    Wi-Fi or Wired Networking
    Loading Media
Published:  Oct 2, 2015 Was this helpful​? Thank you for the feedback!
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