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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C869R

My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?

    You should reset the fax settings back to factory default.

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

    1. Press the home button, if necessary.
    2. Select Settings.
    3. Select General Settings.
    4. Scroll down and select System Administration. Enter the administrator password, if necessary.
    5. Scroll down and select Restore Default Settings.

      You see a screen like this:

    6. Select Fax Settings.

      You see a confirmation screen.

    7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Published:  Jun 22, 2017 Was this helpful​? Thank you for the feedback!
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