A label peeled off in the product. How should I remove it?
Press the product's LF/FF button until the label appears on the platen and remove the label. If you can't remove the label this way, do not remove the platen from the product. Get the printer serviced.
Note: We recommend you use the pull tractor to print labels. Labels fed through the rear push tractor can curl and peel off under the platen.
Published: Aug 30, 2018 Was this helpful? Thank you for the feedback!