What do my product's lights indicate?

  • See below.

    Product Light Status

    You can often diagnose problems with your product by checking its lights.


    Lights
    1 WiFi light
    2  power light
    3  ink light
    4  paper light
    Light status Condition/solution
    The  power light is on The product is turned on.
    The  power light is flashing The product is busy. Wait for the  power light to stop flashing before turning off the product.
    The  power light is on

    The  ink light is on

    Initial ink charging may not be complete. See the Start Here sheet for instructions.
    The  paper light is on No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the  B&W copy button or the  color copy button to clear the error.
    The  paper light is flashing Paper is jammed in the product. Remove the jammed paper, and press the  B&W copy button or the  color copy button to clear the error.
    The  power light is flashing

    The  paper light is flashing

    An ink pad is nearing or at the end of its service life. Contact Epson for support. If a message to continue printing appears on your computer, press the  B&W copy button or the  color copy button to continue printing.
    The  power light is flashing

    The  ink light is flashing

    The  paper light is flashing

    The WiFi light is flashing green and orange

    Open the scanner unit and remove any paper or protective materials inside the printer. Turn the product off and then back on again.
    The WiFi light is flashing orange A WiFi error has occurred. Press the Wi-Fi button to clear the error and try again.
    The  ink light is flashing

    The  paper light is flashing

    The WiFi light is flashing green and orange

    An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.

    Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the ink pads is covered under the standard warranty. Ink pads are not user-replaceable parts. If your product is out of warranty, please contact Epson for additional information.

    Related tasks
    Loading Paper in the Sheet Feeder
    Related references
    Paper Jam Problems Inside the Product
    Where to Get Help
Published:  Apr 6, 2017 Was this helpful?​ Thank you for the feedback!
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