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How do I uninstall the Epson printer and Epson Scan 2 software in Windows or OS X?

    Follow the instructions below for your operating system.

    Uninstalling Product Software - Windows

    You can uninstall and then re-install your product software to solve certain problems.
    1. Turn off the product.
    2. Disconnect any interface cables.
    3. Do one of the following:
      • Windows 10: Right click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
      • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
      • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product and click OK. Then follow any on-screen instructions.
    4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
      • Windows 10: Select Epson Event Manager and click Uninstall.
      • Windows 8.x: Select Epson Event Manager and click Uninstall.
      • Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
      • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
    5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
      • Windows 10: Select Epson Scan 2 and click Uninstall.
      • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change.
      • Windows XP: Select Epson Scan 2 and click Change/Remove.
    6. Restart your computer, then see the Start Here sheet to re-install your software.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    Uninstalling Product Software - OS X

    In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    1. Follow the instructions on the screen to install the Uninstaller utility.
    2. Quit all applications currently running on your Mac.
    3. Double-click the Uninstaller icon.
    4. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
    5. Click Uninstall.
    6. Follow the on-screen instructions to uninstall the software.
    7. Reinstall your product software.

    Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the (remove) icon to remove it.

Published:  Aug 1, 2016 Was this helpful​? Thank you for the feedback!
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