How should I load envelopes?

  • See below.

    Loading Paper in Cassette 2 (Lower Cassette)

    You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Do not remove or insert the paper cassette during printing.

    1. Close the output tray, if necessary.

      Note: As you slide in the output tray, there may be slight resistance and noise. This is normal.

    2. Raise the control panel.
    3. Open the front cover.
    4. Pull on the front cover to pull out the lower paper cassette.

    5. Slide the edge guides outward.

    6. Set the front edge guide to the paper size you are using.

    7. Do one of the following:
      • Insert paper with the glossy or printable side face down.

      • Insert up to 10 envelopes, printable side down and flap edge left, as shown.

      • For legal-size paper, remove the CD/DVD tray from the product. Press the button on the cassette and extend it as shown. Load paper with the glossy or printable side facedown.

      Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear of the cassette.

    8. Slide the side edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    9. Keep the cassette flat as you insert it into your product.

      Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

    10. Lower the control panel.
    11. Select the size and type of paper you just loaded on the product LCD screen.
    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side down.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Loading Paper in Cassette 1 (Upper Cassette)
    Related references
    Paper Loading Capacity
    Paper or Media Type Settings - Control Panel
Published:  Aug 1, 2016 Was this helpful?​ Thank you for the feedback!
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