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The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?

    Make sure you use a paper type and size that supports this feature. Automatic double-sided printing is only available if you select plain paper and these paper sizes in the printer software:

    • Letter (8.5 x 11 inches [216 x 279 mm])
    • Legal (8.5 x 14 inches [216 x 357 mm])
    • A4 (8.3 x 11.7 inches [210 x 297 mm])

    Note: Automatic double-sided printing is not supported on glossy, thick, and certain matte papers.

Published:  Aug 31, 2016 Was this helpful​? Thank you for the feedback!
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